OUISTARS offers four vehicle classes in most locations: Business Class, Electric Class, First Class, and Business Van/SUV. 

Each of these categories contain a selection of comparable, top-of-the-line models, which you can see listed in the booking process,  

Please bear in mind that the images seen when booking are strictly illustrative. We cannot guarantee any requests for specific vehicle models or colors as the vehicle used is subject to availability.

You can book rides months in advance or as soon as 60 minutes before you need them. We recommend booking with as much lead time as possible.

OUISTARS has the most customer-friendly cancelation policy in the industry, with guests able to cancel rides free-of-charge up to an hour before the pickup time.

You can also make changes to your booking up until 60 minutes before the pickup time.

Yes, we value our loyal customers and have established a comprehensive loyalty program. The program offers exclusive benefits, rewards, and discounts to loyal members.